The Internet is an important part of most peoples’ daily life, and there are ways of getting more for less using the web. Most of us do not really want to spend time online when we are travelling, except for posting a few photos on social media to show where we are and what we are doing. However, social media can also help you save money or get you better customer service. Here are just a few of the social media tips that you need to know for your next trip.
1. Free Perks
There are many brands that offer free perks to their loyal customers on social media. Some will have you share a promo code or will share a coupon code on their social media pages. There is also the option for you to use your following to get you freebies. In the past, American Airlines would allow people with a Klout score of 55 or higher into their Admirals Clubs for free. You could also receive freebies after a trip by sharing posts of the airline or hotel on your social media accounts.
2. Faster Customer Service
The reality is that customer service is not what it was in the past. It can be hard to reach customer service by phone, and email replies could take days. However, most businesses have social media managers or someone who is watching social media pages most of the day. A post on social media could be seen by thousands of people in just an hour and could be shared across the internet. This is why most businesses will reply to a social media post within a few hours at the most.
If you are trying to reach a business, you should pick one channel. This can help speed up the process.
3. Helps You Find Out About Breaking News
More and more people are turning to social media to find out about what is going on around them. This happens because people can easily just pull out their smartphones, take a picture, write a few words, and post what is happening. Most news networks also have social media pages that you should be following when you are travelling. News networks can take longer to update you about what is happening, but most times this is to check if the information is correct.
4. Exclusive Deals
Along with free perks, travel companies are known to post special coupon codes that only people following on social media have access to. These coupons could save you up 50 percent off your trip or hotel, so you should keep an eye out for them.
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