Finding the right web hosting company can be a stressful process. There are so many options to choose from and they all have numerous features to consider. However, it’s imperative that you find a reliable web host because no one enjoys browsing a slow and buggy site. So, listen up. Before you make your web hosting decision, consider the following factors:
Support & Customer Service
Regardless of what the capabilities you desire from a web host, it’s crucial that you receive ample customer service. When an issue comes up, you want a support team standing by with the expertise to solve your web hosting problem.
It’s a good idea to test the customer support team before you decide to use a particular web hosting service. This allows you to judge their competence and it will also answer your web hosting concerns. If you contact customer support and the person on the phone seems clueless, then you may want to consider another company. This is a sign that they will be unaccommodating when you have issues or questions about your web hosting in the future.
It’s essential that your web hosting service provides customer service 27 hours a day, 7 days a week. Think about it this way: The Internet does not run on standard business hours. You may end up encountering a problem that could cause financial loss to your online business if not dealt with promptly by a customer service representative. Therefore your web hosting customer support should be available at all times.
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Scalability
If you’re trying to drive large quantities of traffic to your site, you need to find a web hosting company that will provide you with necessities to help you scale as you grow. Ask yourself: how much web space do I need now and how much do I hope to need in the future? When you buy web hosting you will lease a specific amount of space from the host company. Therefore, you need to anticipate how much space you need. This will depend on how many files, photos, videos, etc. you need to upload to your site. Examine the quantity of drive space a host offers.
Reputation
Like when purchasing any product, you need to consider a company’s reputation. This can be done by reading reviews that are written by web hosting experts. Customer reviews are often unreliable because they don’t give you the whole picture of what an average web hosting experience is like. Expert opinions are less biased and will give you honest information about the pros and cons of a particular web host.
In addition, there are numerous industry ranking tools that can help you find a reputable web host. Sites like Google PR and Alexa will gauge whether or not you can trust a certain web hosting company. They will also tell you about the different quality services that you can expect from a company. These tools along with expert reviews will help you make an informed web hosting decision.
Choosing the best web hosting company can be as crucial as creating quality content on your site. Your web host directly affects a viewer’s experience and can make or break your site’s reputation as being fast and dependable.
Amy works in marketing and digital strategy. You can connect with Amy on Twitter or Google+.