Clover is the Android POS system developed by payment processing giant First data. There can be of different type of payment processing including Merchant Solutions for Clover. It is broadly available and offered by over 3000 banks and credit card processing companies. Primarily it is a retail POS system but service based businesses and restaurants are also using it by adding apps to the system that can add the point of sale functionality which they need according to their industry requirements. Clover is basically a scalable system that you can use for different business sizes including those with multiple locations facilities.
We all know that any business depends on the staff. So, to avoid any employee or customer confusion at the Point of Sale, business owners must need to ensure that all the staffs are well trained. From opening a shop to payment flow towards closing up shop – you have to be make sure that your staff can work on all the process and transactions in less time and can able to handle any tricky situations. So, whether your business have one or many employees, in one location or multiple locations, just follow the below Clover POS tips to quickly trained and onboard your staff. However, here it is necessary to mention that Clover has five different types of options for POS hardware that you can use in multiple device types at your business – Clover Mini, Clover Station, Clover Flex, Clover Go and Clover Mobile.
So, the first step for every businessman and staff member should take is to clearly outline the Revel POS resources:
- First do proper research on each and every product of the business. If it is not possible to go for hands on experience, then check all the Revel functions and features with troubleshooting guides through online.
- Even you can check step by step video tutorials for on-boarding Revel features and functions.
- Before your employees get into the work, you need to add them into the Management Console like add employees, their details information, roles and POS permissions.
- Teach your staff how to create a customer and attach with them to get order and view customer’s orders.
- Once your business will set up with the with the proper Revel systems platform and discuss how the Management Console, iPad, and peripherals work in conjunction.
- Another important part to show your business staff is the payment process. Teach your staff about the payment standard, process and fulfillment and transmit the importance of fraud detection.
- From adding products from the menu to handling all the basic payments, your staff need to be trained and have to be practices for different types of orders. Practice them the trickier payments like gift cards and having to cancel transactions and issue refunds.
- Payment processing is a critical aspect. So, payment gateways like Merchant Account Solutions will allow online businesses in fact e-Commerce transactions in a greater way.